General Terms & Conditions
Pricing & promotions
Effective date: 1/04/23 (Version 1.0)
When you buy from our website, we are legally required to supply goods “in conformity with the contract”. Nothing in these T&Cs affects your statutory rights if the goods are faulty or not as we described. You can ask advice about your rights from your local Trading Standards Office or Citizens’ Advice Bureau.
We may change these T&Cs at any time by posting a new version on our website. If you have any questions, just email: [email protected]
2. Age verification
By creating an account and/or placing an order you are confirming that you are 18 or older. It is illegal for us to sell alcohol to anyone under the age of 18.
If our delivery partners are in any doubt about the age of the recipient on delivery, they will request ID. If the person receiving the wine is unable to produce appropriate ID, unfortunately we will be unable to leave the wine.
3. Pricing & promotions
All the prices on our website are in pounds sterling, and include all applicable duty and VAT. We usually also include the cost of delivery in our pricing, but will make sure that this is clearly stated in order to avoid any confusion.
We reserve the right to alter our prices without notice due to market conditions, changes to duty or other similar circumstances. We also reserve the right to end promotions or special offers at any time, without notice. Multiple discount codes or offers are not permitted in the same order.
Any promotional campaigns are strictly limited to one per customer.
You may cancel your order and/or return your goods within 7 working days of submitting your order. Returns are sent at your own expense and risk. We will gladly refund the full cost of the returned item(s), including the original delivery charge—refunds will be made within 7 days of receipt of items. Please contact us first by email ([email protected]) and quote the order details. Refunds will only be given for items returned that are in saleable condition.
BOBO for Retail
Interested in stocking BOBO Wine in your store? Maximise your shelf and storage space by stacking our boxes. And the consumer will benefit with extra fridge space.
Get in touch with us at: [email protected]